This post has reminded me of my last spa time, taken just as I was winding down from work in an effort to combat my stress levels. Waste of time, more like.......
I paid for 75 minutes of pampering (admittedly only £25, but still, new company (I think), lastminute.com deal).
I turned up at 12 noon. I filled in a form. I was escorted by a 12 year old to the room. She ran down the list of things I was having done (mini hand and wrist treatments, mini facial etc) but also said "eyebrow wax - oh no...." - I was desperately in need of one and clearly she was too young to have her rudeness filter on, so I said "I know, they are a state, if there's a chance of getting an eyebrow wax done as well that would be great". She went off to check, emphasised I'd have to pay extra for it - (yes, yes, I gathered as much, that will be fine, just get on with it!!!!) and then asked me to get undressed and under the towels and we'd get started.
The room wouldn't fit the waxing cart into it properly, but she didn't realise until she'd attempted to ram it against the bed that I was on several times - she then tried to move the bed about (again, with me still on it), then finally manoeuvred her equipment sufficiently and did what felt like the most laboured wax in the world. Fine, whatever, it was at least being done.
Then she started on the treatments, and to be frank, until she got to the back neck and shoulder massage it was like she was trying to beat the clock. She kept asking me really stupid questions too, whereas I was looking forward to the chance for some silence and being able to unwind - that is the idea, no?! Next door some woman was speaking loudly to her client about her eating and nutrition plan, highly irritating. No plinky plonky whale music here, clearly.
Anyway, the final massage bit was really good apart from the vocal accompaniments, and when it finished, I got dressed and headed out to pay for my eyebrow wax and so on, hoping I wasn't going to be back too late to work, bit cheeky, wasn't it.... to my immense surprise.... it was 1.10pm.
So yes, I'd actually had 75 minutes worth of treatment plus a very laboured eyebrow wax, plus ALL THAT FAFFING AROUND in just 70 minutes.
When I mentioned this, I was just told that I hadn't booked the eyebrow wax so they had to fit it in because they had another client at 1.15pm. I said perhaps I should have been told about this at the time and would the manager like to phone me?
That was 4 weeks ago. No word from the manager, and they have not charged me for the eyebrow wax. And I'll never use them again, and will tell anyone who asks where they should not go so all's fair I reckon.